Frequently Asked Questions

Simply create an account, select the competition you want to join and purchase your tickets to enter.

Participants must meet the age and location criteria stated in the terms and conditions. Please review these before entering.

Winners are selected randomly using an automated system on the date and time specified for the draw.

We perform either a live-streamed or pre-recorded draw of each competition within 7 days of ticket sales closing. For selecting winners, we use an independent website or random ticket number selection method. We record the process selecting the winner, to ensure full transparency and fairness. The winner is then contacted and sent their prize. We liaise with the winner to get a video or photo of them confirming their win, as part of our Terms, so you can see real people win real prizes, every time.

If you’re a winner, you will be notified via email and SMS. The results will also be published on our website and social media.

Ticket prices are listed on the competition page and will stay the same after the competition starts.

Yes, you can purchase multiple tickets for a better chance of winning unless otherwise specified in the competition’s rules.

Your odds depend on the total number of tickets sold for the competition. The more tickets you hold, the higher your chances.

Unfortunately, once you purchase a ticket, it is non-refundable and cannot be changed.

Winners will be contacted directly to arrange the delivery or collection of their prize.

Yes, all transactions are processed through secure payment gateways to ensure the protection of your personal information.